An instant message conversation with one of my end users today (anonymization has been applied to protect the innocent and the stupid):
Jack: Good morning BrandonJack: Still havent heard anything on request 123456789Jack: It shows assigned and I believe its with Joe SmithJack: Was placed back on 08/19/2011Jack: :-(Me: Have you checked with him?Jack: Oh...Thats a thought :-)
Yes, yes it is a thought. A very good thought, and one worth having. In fact, it would have been worth having before contacting me about it. The really ridiculous part is that this guy actually did go the extra mile - most people don't even bother to find out who their requests are assigned to.
*sigh*
How long is it until I finish my MBA again??
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